Shipping policy

Last updated: 30-08-2026

Free Shipping — All Over Pakistan

We are proud to offer FREE shipping on all orders, no minimum purchase required, to every city and town across Pakistan.

Delivery Timeframe

• Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, etc.): 2–4 business days
• Other cities/remote areas: 4–7 business days
• Orders are processed within 24–48 hours of confirmation (excluding Sundays and public holidays).

Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan, so you can pay in cash when your order arrives at your doorstep.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS/WhatsApp/email so you can follow your delivery status in real time.

Delivery Attempts

Our courier partners will attempt delivery up to 2 times. If delivery is unsuccessful after both attempts, the order may be returned to us, and you may be contacted to reschedule delivery or arrange a refund (subject to our Refund Policy).

Delays

While we strive to meet the timelines above, delays may occasionally occur due to weather, courier issues, public holidays, or circumstances beyond our control. We appreciate your patience and will keep you updated in such cases.

Order Issues

If your order hasn't arrived within the expected timeframe, please contact us at [support@simplyorganic.com.pk] or WhatsApp [+92 3XX XXXXXXX] with your order number, and we'll investigate right away.